FieldFlow Subscription & Billing Updates – Now Easier for You and Your Clients

Manage Your Payments with Ease—And Give Your Clients the Same Convenience with the Ascend Plan

At FieldFlow, we know that landscapers are busy. Between scheduling jobs, managing crews, and handling invoices, the last thing you want is to waste time chasing down payments or dealing with billing issues.

That’s why we’ve upgraded the FieldFlow Client Portal to make managing your own subscription easier than ever. But here’s the game-changer:

🚀 If you’re on the FieldFlow Ascend Plan, you get a Client Portal for your own business—which means your customers can enjoy the same seamless billing experience. No more chasing down payments, awkward phone calls, or lost invoices. Just smooth, automated payment management built right into your system.

New Features in the FieldFlow Client Portal

1. Better Control Over Your Own Subscription

✅ View & Manage Your Payment Methods – See all saved credit cards in one place.

✅ Update Payment Details Easily – Get a secure “Payment Link” sent to your email for hassle-free updates.

✅ Cancel Subscriptions When Needed – Switch plans or pause service directly from your portal.

✅ View & Download Invoices Anytime – Perfect for bookkeeping and tax prep.

✅ Filter & Sort Transactions – Quickly find past payments with sorting tools.

2. Ascend Plan: Give Your Clients a Payment Portal Too

If you’re on the FieldFlow Ascend Plan, you can provide your customers with the same effortless billing experience. No more manually sending invoices or waiting for payments—your Client Portal does it for you.

✅ Your Clients Can:

• Log into their portal and update their own payment details

• View past invoices, reducing questions and emails

• Set up automatic payments to keep cash flow steady

• Easily switch services or update billing preferences

✅ How This Helps You:

• Stop Chasing Payments – Customers can pay anytime, without you needing to remind them.

• Reduce Admin Time – No more endless back-and-forth emails or manual invoice tracking.

• Keep Cash Flow Strong – Make it effortless for clients to stay current on their payments.

How to Manage Your Subscription & Offer a Portal to Your Clients

Step 1: Access the FieldFlow Client Portal

1️⃣ Log in to your FieldFlow account
2️⃣ Navigate to Billing & Subscription under Account Settings

Step 2: Manage Your Payment Methods

• Click on the Payment Methods tab

• View all your saved credit cards

• Click Delete to remove an outdated card

• Click Update to receive a secure link for payment updates

Step 3: Control Your Subscription & Invoices

• Click on the Subscriptions tab to see your active plans

• Click Cancel if you need to switch plans

• Go to the Invoices tab to view and download past invoices

• Use Filters to quickly find transactions

Step 4: Ascend Plan – Set Up Your Own Client Portal

If you're on the FieldFlow Ascend Plan, setting up your client portal is simple:
1️⃣ Go to Account Settings → Client Portal
2️⃣ Customize your branding so it matches your business
3️⃣ Enable payment management for your customers
4️⃣ Share the link with your clients and let them handle payments automatically

Why This Matters for Landscapers

We know that every minute counts when running a landscaping business. These updates let you focus on your work instead of chasing payments:

🌿 Fewer Payment Headaches – Clients update their own billing info—no need to track them down.
🚜 More Time for Jobs – Less admin work means more time managing crews & customers.
📑 Fewer Billing Disputes – Customers can see their invoices, reducing confusion.
💰 Steady Cash Flow – Auto payments help ensure you get paid on time, every time.

Available Now on All Plans – Unlock More with Ascend

These new features are now available to all FieldFlow users. If you're on the Landscaper Pro or Enterprise Plan, you can take advantage of the enhanced billing tools for your own subscription.

But if you upgrade to Ascend, you unlock the Client Portal for your customers, giving them the same easy payment management—and saving you countless hours chasing down payments.

Need help? Our team is here for you. Reach out anytime if you have questions about setting up your Client Portal.